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Benefits Operations Specialist

Jobgether • Spain
Remote
This Job is No Longer Active This position is no longer accepting applications

Join a global, fully remote environment focused on delivering seamless international benefits operations at scale. As a Benefits Operations Specialist, you will support employees and clients across multiple countries, ensuring smooth administration of benefits programs within a fast-paced, distributed HR operations setting. This role combines operational precision with strong customer focus, requiring you to work across multiple tools, stakeholders, and time zones.

Key Highlights
Manage day-to-day benefits processes
Resolve employee inquiries
Ensure accuracy across systems and data workflows
Key Responsibilities
Manage day-to-day benefits processes
Resolve employee inquiries
Ensure accuracy across systems and data workflows
Provide high-quality support to employees and clients regarding benefits administration
Manage and resolve tickets and escalations through support systems
Execute accurate data handling tasks
Support benefits operations processes
Collaborate with internal teams to understand customer needs
Maintain and update operational documentation
Identify opportunities for process improvements and automation
Technical Skills Required
Zendesk Data handling Benefits operations processes Ticketing systems
Benefits & Perks
Fully remote working model
Competitive compensation
Flexible working hours
Paid time off
Support for personal wellbeing
Parental leave policies
Mental health and wellbeing support services
Learning and development budget
Home office setup and equipment support

Job Description

This is an exciting opportunity to join a global, fully remote environment focused on delivering seamless international benefits operations at scale. In this role, you will support employees and clients across multiple countries, ensuring smooth administration of benefits programs within a fast-paced, distributed HR operations setting. You will be responsible for managing day-to-day benefits processes, resolving employee inquiries, and ensuring accuracy across systems and data workflows. The role combines operational precision with strong customer focus, requiring you to work across multiple tools, stakeholders, and time zones. You will contribute directly to improving the employee experience by ensuring benefits are correctly administered, clearly communicated, and efficiently managed. This position is ideal for someone who enjoys structured operations work, problem-solving, and delivering high-quality service in a global context.
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