Technical Support Specialist (Cloud Infrastructure and Networking)

hire feed • United Kingdom

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

We are hiring a Technical Support Specialist to work on a contractor basis, diagnosing and resolving complex technical issues related to cloud infrastructure and networking. The role involves utilizing scripting skills, collaborating with customers, and leveraging Jira to track issues. No prior experience in AI is required.

Key Highlights

Diagnose and resolve complex technical issues

Utilize scripting skills to automate support tasks

Collaborate with customers and internal stakeholders

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Key Responsibilities

Diagnose, troubleshoot, and resolve complex technical issues

Utilize scripting skills to automate support tasks

Collaborate with customers and internal stakeholders

Technical Skills Required

Python Bash PowerShell Jira TCP/IP networking protocols

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Benefits & Perks

$30-$70/hour

Remote work

Global exposure

Impactful work in a rapidly evolving field

Job Description

Role: Technical Support Specialist (Remote)
Location: Remote (Work from Anywhere)
Payout: $30 - $70/hour

Role Overview:

We are hiring for one of our clients, seeking a Support Engineer to work on a contractor basis. This role involves diagnosing, troubleshooting, and resolving complex technical issues related to cloud infrastructure and networking to help train next-generation AI systems. The work directly shapes how AI models learn, reason, and perform by providing high-quality, real-world input. This is a unique opportunity to contribute to the development of frontier AI models without requiring prior AI experience—your domain expertise in networking and cloud infrastructure is what matters.

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