Product Manager - Digital Experience

Job Title: Product Manager – Digital Experience

Location: 100% Remote, Canada

Experience: 5 to 6 Years

Rate: $70 - $75 CAD per hour

Role Summary

We are hiring for this role, where the selected candidate will work on digital product initiatives focused on enhancing customer experience and driving business value. You will collaborate with cross-functional teams to define product priorities, manage Agile workflows, and deliver impactful digital solutions.

Key Responsibilities

• Manage and prioritize the product backlog, ensuring delivery of high-value features
• Create clear and actionable user stories, with well-defined acceptance criteria
• Work closely with development teams, using Agile frameworks such as Scrum or Kanban
• Collaborate with internal stakeholders to align product initiatives with business goals
• Provide regular progress updates and ensure transparency across teams
• Assess and manage relationships with third-party vendors, supporting digital channels
• Monitor digital product performance, using analytics, metrics, and customer feedback
• Manage project budgets and allocate resources effectively
• Maintain up-to-date product documentation
• Support decision-making by analyzing usage data and performance insights

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• Foster collaboration across teams to ensure timely and high-quality releases
  
  

Must-Have Skills

• 5 to 6 years of experience in product management, product owner, or business analyst roles for digital projects.
• Strong experience working in Agile environments, such as Scrum or Kanban.
• Experience working on Loyalty Programs.
• Proven ability to manage and prioritize product backlogs.
• Experience writing detailed user stories and defining acceptance criteria.
• Strong data analysis skills, with the ability to interpret usage and performance metrics.
• Basic technical understanding to effectively collaborate with engineering teams.
• Excellent stakeholder management and communication skills.
• Strong problem-solving and decision-making abilities.
• Effective time management skills and the ability to handle multiple priorities.
  
  

Nice-to-Have Skills

• Background in the pawn or financial services industry.
• Familiarity with version control systems, such as Git.
• Strong customer-focused mindset, with the ability to empathize with end users.
• Experience leading cross-functional teams toward shared product goals.
• Exposure to conflict resolution in fast-paced environments.
  
  

Education

• Bachelor’s degree or equivalent, in Business, Product Design, Engineering, Computer Science, or a related field
  
  

Interested in this opportunity? Apply now, and our recruitment team will review your profile and reach out if it aligns with client requirements. We value every application, and aim to respond to those closely matching the role criteria. Even if you don’t hear back this time, we encourage you to stay connected with us for future opportunities.

About Techedin

Techedin is a global IT staffing and technology services firm, helping enterprises build high-performance tech teams. We support innovation at scale, by connecting skilled professionals to leading companies and impactful projects. We prioritize transparency, responsiveness, and the right fit.

Equal Opportunity Statement

At Techedin, we welcome applicants of all backgrounds, communities, and experiences. Our commitment to diversity, equity, and inclusion drives us to create hiring experiences that are open, fair, and human-first.