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AI Automation Specialist

South Africa
Full Remote
This Job is No Longer Active This position is no longer accepting applications

AI Automation Specialist role involves identifying inefficiencies, automating workflows, and driving strategic AI adoption. The role requires deep fluency in modern AI tools, automation platforms, and connected business systems. The ideal candidate will have hands-on experience implementing AI-powered workflows within a business environment.

Key Highlights
AI & Process Optimization
Claude & AI Enablement
Reporting & Analytics Automation
Workflow Automation & Systems Integration
Key Responsibilities
Meet with department leaders to understand current workflows, challenges, and opportunities for automation.
Analyze existing business processes and identify inefficiencies, bottlenecks, and repetitive manual tasks.
Recommend and implement AI-powered solutions that improve productivity and operational effectiveness.
Design, build, and maintain Claude Projects tailored to department-specific needs.
Develop AI-assisted workflows, prompts, templates, and knowledge systems.
Identify reporting processes currently requiring manual intervention and automate where possible.
Streamline data collection, analysis, and report generation workflows.
Build automated reporting solutions that reduce reliance on spreadsheets and repetitive manual tasks.
Create dashboards and reporting systems that provide leadership with timely business insights.
Design and implement automations using tools such as Zapier, Make.com, n8n, and related platforms.
Connect business systems and applications to improve data flow and eliminate duplicate work.
Develop workflows that integrate across Microsoft 365, Smartsheet, financial systems, and other internal platforms.
Monitor and maintain automation performance while continuously identifying opportunities for improvement.
Configure and maintain MCP (Model Context Protocol) connections between Claude and business systems to enable seamless access to data, tools, and workflows.
Technical Skills Required
Claude Zapier Make.com n8n Microsoft 365 APIs Webhooks System Integrations
Benefits & Perks
Fully Remote Work
9AM - 5PM EST Work Schedule
Nice to Have
Experience working cross-functionally with multiple departments and stakeholders.
Strong analytical and problem-solving abilities.
Business-minded problem solver who can independently identify opportunities for improvement.

Job Description

Our client is a leading employee assistance and workplace wellness organization serving businesses across North America. They provide employee support services, organizational consulting, wellness solutions, and technology-enabled resources to help organizations improve employee wellbeing and performance. As the company continues to embrace AI across multiple departments, they are seeking an experienced AI Automation Specialist to help identify inefficiencies, automate workflows, and drive strategic AI adoption throughout the organization.
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