Senior Bot Developer - Conversational AI

allianz technology • India

Visa Sponsorship Relocation

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Design, develop, and optimize chat and voice bots to enhance customer satisfaction and business profitability. Lead technical projects, integrate Generative AI features, and collaborate with cross-functional teams in an agile environment. Requires Python/NodeJS expertise, strong NLU knowledge, and excellent English communication skills.

Key Highlights

Conversational AI platform development using Cognigy, IBM Watson, Google Dialogflow

Generative AI applications including FAQ systems, Copilot, text summarization, translation, user profiling

Agile mindset with self-organized team structure

Hybrid working model with up to 25 days abroad

Relocation and visa sponsorship support available

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Key Responsibilities

Design, develop, train, and optimize chat and voice bots to address customer needs

Implement new features including external application integrations

Drive innovation within the CAI Bot Development Center of Excellence

Train bot NLU models and analyze bot performance

Assess project issues and provide use case counselling

Create and maintain comprehensive documentation and guidelines

Design and deliver training programs for team members and customers

Provide project estimations and solution ideas to mitigate risks and achieve revenue targets

Collaborate with Implementation Squad to ensure smooth project deliveries and mitigate risks

Drive integration of new features and third-party system integrations

Directly contribute to building a positive business case and enhancing profitability

Technical Skills Required

Python NodeJS JavaScript Conversational AI platforms NLU model training Documentation creation Training program design Cloud operations best practices Third-party system integration

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Benefits & Perks

Hybrid work model with up to 25 days per year working from abroad

Company bonus scheme

Pension plan

Employee shares program

Multiple employee discounts

Healthcare and parental leave benefits

Covered relocation and visa process expenses

Learning and training opportunities

Digital learning programs

International career mobility

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Nice to Have

German language proficiency

Spanish language proficiency

Basic understanding or exposure to AI tools

Job Description

As a Bot Developer in the CAI Development Squad, you will play a crucial role in developing and optimizing our chat and voice bots to meet customer needs. Your responsibilities will span across technical project development, innovation, feature integration, business contribution, customer satisfaction, team development, and supporting implementation projects. You will collaborate with a talented team to drive the success and scalability of our Conversational AI solutions.

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