Global Security Service Delivery Manager

A2G Consulting BV (A2G Technologies) • Netherlands

Visa Sponsorship

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AI Summary

We are seeking an experienced Service Delivery Manager to lead global security operations, transition management, and customer engagement initiatives. The ideal candidate will have strong leadership experience managing distributed teams and driving operational excellence. The role requires expertise in cyber security operations, transition and integration management, governance, incident response, and customer relationship management within enterprise environments.

Key Highlights

Lead global security operations and transition management

Manage customer engagement initiatives and executive stakeholder relationships

Ensure operational excellence and drive continuous improvement

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Key Responsibilities

Lead and manage global teams across multiple geographies

Ensure overall delivery commitments, operational KPIs, SLAs, and contractual obligations are consistently met

Manage both steady-state operations and enhancement projects

Act as the primary point of contact for customer leadership, including CIOs and CISOs

Lead end-to-end transition activities for security operations and integration projects

Lead security incident response activities and oversee major investigation reporting

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Technical Skills Required

Cyber Security Operations Security Incident Response Lifecycle Cyber Kill Chain framework MITRE ATT&CK framework

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Benefits & Perks

Competitive Gross Salary

20 days of holiday per year

Encourage Personal Development - Certification (Certification Charges reimbursed)

Income Tax Return Filing

Visa Sponsorship for Candidate & Dependants

Possibility of bonus

Job Description

Contract: 12 months (subject to extension).

Location: Amsterdam, Netherlands.

Salary: Not a constraint for the right candidate!

Experience: 10+ years.

Hybrid: 2 days Work from Home 3 days Work from Office

Your Profile & DNA:

We are seeking an experienced Service Delivery Manager to lead global security operations, transition management, and customer engagement initiatives. The ideal candidate will have strong leadership experience managing distributed teams, driving operational excellence, overseeing security incident response, and engaging directly with executive stakeholders including CIOs and CISOs.

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