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Senior Platform Engineer (Agentic Development & CloudOps)
- Javascript
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P
Migration Support Engineer - Cloud & VM Migration Specialist
Romania
Full Remote
AI Summary
A hybrid L1/L1.5 cloud support role focused on VM migration troubleshooting and incident response. You'll own ticket queues, triage customer issues, and work on critical production incidents. Requires experience with OpenStack, Kubernetes, and VM migration concepts.
Key Highlights
Hybrid L1/L1.5 cloud support role with focus on VM migration
Own ticket queues and triage customer-reported issues
Work on critical production incidents (Sev1/Sev2)
Key Responsibilities
Monitor the ticket queue and own L1/L1.5 triage of customer-reported issues
Respond to critical production incidents (Sev1/Sev2)
Investigate and resolve VM migration failures
Distinguish control plane vs. data plane issues
Validate pre-migration readiness
Support complex scenarios such as 'vJailbreak' migrations
Help configure and fine-tune monitoring and alerting systems
Contribute to automation tools and scripts
Create and maintain runbooks, knowledge base articles, and migration playbooks
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Technical Skills Required
Benefits & Perks
Remote work
Contractor engagement
USD 30,000–40,000 per year compensation
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Nice to Have
Hands-on exposure to VM migration and DR scenarios
Experience with Ceph and OVN/OVS
Familiarity with public cloud platforms (AWS/Azure/GCP)
Kubernetes certification (CKA/CKAD)
Experience with monitoring tools (Prometheus, Grafana)
Incident management experience (Sev1/Sev2)
Job Description
Migration Support Engineer (MES)
Hybrid L1 / L1.5 – Cloud Support & VM Migration | Customer Support SRE
Position Details:
- Location: Romania (remote).
- Engagement: Contractor.
- Compensation: USD 30,000–40,000 per year, commensurate with experience and skills.
About Us:
Platform9: A Better Way to Go Cloud Native
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