Director of Customer and Consumer Insights

This is a high-impact leadership opportunity for an experienced insights professional passionate about shaping customer-centered strategies in a fast-growing, mission-driven environment. The role will lead the evolution of consumer and customer insights across brand, growth, product, and experience initiatives, ensuring data-driven decision-making remains at the core of business strategy. Working closely with cross-functional teams, you will transform complex research and behavioral data into actionable recommendations that influence innovation, marketing effectiveness, and customer experience optimization. This position combines strategic leadership with hands-on collaboration across global markets and evolving consumer landscapes. The ideal candidate brings strong expertise in qualitative and quantitative research methodologies, paired with exceptional business acumen and communication skills. This fully remote opportunity offers the chance to directly influence growth, product development, and long-term customer engagement within a dynamic and collaborative organization.