Internal IT Support Specialist

Scorewarrior • Cyprus

Visa Sponsorship Relocation

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Internal IT support role helping employees with workplace IT environment. Troubleshoot user OS and software, manage IT asset lifecycle, and provide technical guidance. 2+ years of end-user support experience required.

Key Highlights

Internal IT support role

Troubleshoot user OS and software

Manage IT asset lifecycle

Key Responsibilities

Solve employee problems and handle IT support requests

Troubleshoot user OS and software for seamless operations

Manage IT asset lifecycle: purchase hardware, track inventory

Provide technical guidance to boost productivity and self-service

Maintain and improve internal IT docs and knowledge base in Notion

Administer access to services: Google Workspace, YouTrack, Git/GitLab, TeamCity, DNS, LDAP, and more

Onboard/offboard employees; provision hardware/software

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Technical Skills Required

Windows Linux macOS PowerShell Bash scripting TCP/IP DNS VPN Google Workspace YouTrack Git/GitLab TeamCity LDAP Notion Snipe-IT GLPI OCS Jira Assets FreshDesk Jira ServiceNow Zendesk

Benefits & Perks

Stable and transparent compensation

13th salary

Bonus after successfully passing probation

Additional paid days

Full relocation coverage

Monthly allowance for preschool, school, and university expenses

Access to courses, learning platforms, and professional resources

Company-funded professional and language courses, books, and certifications

Access to gyms and sports facilities

Private health insurance

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Nice to Have

Passion for games

Job Description

Scorewarrior - System Administration Team

About Us

We are Scorewarrior, a "Great Place to Work" (officially!), with a 99% employee satisfaction rate. We're financially independent, highly profitable, and proud to have never made redundancies, a testament to our stability, culture, and long-term vision.

Our flagship title, Total Battle, is a top-10 mobile 4X strategy game that has grown its revenue by more than 25 times over the past five years. Our mission: excite and unite over one million players daily.

The Role

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