I

Head of IT

Poland
Full Remote
This Job is No Longer Active This position is no longer accepting applications

Lead IT infrastructure, support, and automation functions. Manage teams, processes, and tools. Drive IT process improvement and security practices.

Key Highlights
Lead L1 Support, Atlassian, Microsoft, and Automation teams
Manage Service Desk and support processes
Drive IT process improvement and security practices
Key Responsibilities
Lead L1 Support, Atlassian, Microsoft, and Automation teams
Own Service Desk (Jira Service Management) and support processes
Manage Jira & Confluence (Data Center), ensure standards and optimization
Oversee Microsoft 365, Entra ID, SSO, access management
Build automation solutions (Azure DevOps) to reduce manual work
Define and control access policies, audits, and security practices
Handle escalations and complex incidents
Drive IT process improvement, documentation, and monitoring (Zabbix)
Participate in IT strategy, budgeting, and cross-team collaboration
Technical Skills Required
Jira & Confluence (including Service Desk) Google Workspace Microsoft 365 / Entra ID / SSO Azure DevOps (automation) Understanding of networking fundamentals (DNS, DHCP, TCP/IP) and Active Directory
Benefits & Perks
Fully remote work
Paid vacation and sick leave
Competitive salary
Corporate psychologist support
Knowledge sharing and internal events
Opportunities for continuous professional growth
Nice to Have
Experience with casino back-office systems

Job Description

We are looking for a hands-on Head of IT to lead infrastructure, support, and automation functions, focusing on scalability, efficiency, and reliability.

Responsibilities

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