S

IT Business Relationship Manager

Relocation
This Job is No Longer Active This position is no longer accepting applications

The IT Business Relationship Manager serves as a strategic liaison between Information Technology and business units, ensuring alignment of IT services, initiatives, and investments with organizational goals. This role focuses on building strong partnerships, understanding business needs, and translating them into technology-enabled solutions that deliver measurable value. The IT Business Relationship Manager leverages key metrics and performance indicators to drive continuous improvement and ensure IT effectively supports evolving business needs.

Key Highlights
Build strong partnerships with business units
Understand business needs and translate them into technology-enabled solutions
Drive continuous improvement and ensure IT effectively supports evolving business needs
Key Responsibilities
Act as the primary IT point of contact for assigned business units
Build and maintain strong, trust-based relationships with stakeholders
Capture, evaluate, and prioritize business demand for IT services and projects
Technical Skills Required
ERP Center of Excellence (CoE) strategies ERP-related initiatives IT service management frameworks (e.g., ITIL)
Benefits & Perks
Competitive Medical, Dental, and Vision options
Short- & Long-Term Disability (company paid)
Life Insurance Non-Contributary 1X salary (company paid)
Nice to Have
Experience supporting ERP systems and enterprise applications
Knowledge of IT service management frameworks (e.g., ITIL)

Job Description

Savannah River National Laboratory (SRNL) is seeking to hire an IT Business Relationship Manager (BRM) to the CIO organization. The BRM serves as a strategic liaison between Information Technology and business units, ensuring alignment of IT services, initiatives, and investments with organizational goals. This role focuses on building strong partnerships, understanding business needs, and translating them into technology-enabled solutions that deliver measurable value. The BRM leverages key metrics and performance indicators to drive continuous improvement and ensure IT effectively supports evolving business needs.
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