Citizen Health
United States
AI Engineer - Agentic AI Caregiver Advocate
- AI
- Hipaa
- Prototypes
- Python
F
Technical Support Engineer, Data
United States
Full Remote
AI Summary
The Technical Support Engineer, Data serves an essential role, meeting the data needs of clients through ticketing and chat channels. This role involves educating and empowering clients, troubleshooting issues, and implementing solutions for clients. The ideal candidate will have advanced knowledge of Excel or Google Sheets functionality and experience working with APIs.
Key Highlights
Resolving data-related questions and issues
Data sanitization, verification, import, and export
Collaborating with clients to advise and educate on best practices
Key Responsibilities
Support clients by resolving data-related questions and tasks
Perform data sanitization, verification, import, and export functions
Update and maintain data mappings using XML and XSLT
Create, Execute, and Modify SQL scripts to resolve issues
Maintain, troubleshoot, and modify software that interact with third party APIs
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Technical Skills Required
Benefits & Perks
100% remote employment opportunity
Equal opportunity workplace
Affirmative action employer
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Nice to Have
Experience working with websites built via content management systems
Prior customer service or technical support experience
Job Description
Finalsite will transform the way school communities engage with their schools.The Technical Support Engineer, Data serves an essential role, meeting the data needs of clients through ticketing and chat channels. Technical Support Engineers work to educate and empower, troubleshoot issues, and implement solutions for clients. Technical Support Engineers work to ensure the data is accurate and up-to-date for our customers across all of our platforms.100% Remote - Anywhere within the US
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