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Position: Customer Support Automation Lead, AI-FirstCompensation: USD $110,000 per annum + up to 10% Performance BonusTotal Annual Package: Up to USD $125,800Location: RemoteRole OverviewPuffy is a Top 5 US mattress brand with over $1B in sales. This role is for a hands-on builder who will own the entire customer support tech stack—designing, launching, and optimizing AI-powered workflows that automate Tier-1 inquiri...