Customer Success Coordinator

Jobgether • United Arab Emirates

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Ensure seamless communication between internal departments and clients. Manage client inquiries, coordinate with Sales and Marketing teams, and facilitate client onboarding. 1-3 years of experience in Court Reporting operations required.

Key Highlights

Customer Success Coordinator role

Seamless communication between internal departments and clients

Manage client inquiries and coordinate with Sales and Marketing teams

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Key Responsibilities

Serve as a key point of contact for inbound communications

Respond promptly to email and phone inquiries

Coordinate billing inquiries with Accounting and facilitate resolution

Technical Skills Required

RB9 (Reporter Base) software Google Workspace (Google Suite) Slack for communication and collaboration

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Benefits & Perks

Competitive hourly pay range of $18-$20/hr based on experience

Flexibility to work up to 19 hours per week

Opportunity to work in a fully remote, collaborative environment

Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Coordinator - REMOTE. In this role, you will be pivotal in ensuring seamless communication between our internal departments and clients. Your proactive approach will enhance client satisfaction and operational efficiency within a dynamic remote work environment. With responsibilities that span from managing client inquiries to coordinating with the Sales team, you will play an essential part in our mission to transform legal proceedings. You will thrive in this role if you are a self-starter with a strong work ethic and exceptional communication skills.

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