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Senior Business Analyst - Remote (Salesforce CRM Transformation)

Jobgether • United States
Remote
This Job is No Longer Active This position is no longer accepting applications

Seeking a Senior Business Analyst to drive global sales transformation initiatives, bridging sales functions and technology teams. Requires deep CRM expertise, particularly Salesforce, and experience in large-scale transformation programs. Role involves stakeholder engagement, requirements documentation, and project delivery support.

Key Highlights
Drive global sales transformation initiatives.
Bridge gap between sales functions and technology teams.
Leverage deep CRM expertise, especially Salesforce, for strategic decisions.
Key Responsibilities
Lead business process discovery, mapping, and documentation across global Sales organizations in support of our CRM consolidation initiative.
Facilitate workshops and working sessions with global stakeholders to uncover and align business requirements.
Translate business needs into structured requirements documentation, including user stories, process flows, and acceptance criteria.
Act as the liaison between business stakeholders and RevTech product management teams to support backlog refinement and prioritization.
Partner with internal and external project teams to ensure that solutions align with business needs and are delivered successfully.
Maintain clear documentation of current state and future state processes, especially related to Salesforce functionality and Sales Enablement platforms.
Support Run-The-Business (RTB) initiatives on a smaller scale, ensuring operational continuity during the transformation period.
Contribute to business testing activities, UAT coordination, and validation of key use cases during rollout phases.
Work with DevOps and project delivery teams to ensure traceability between requirements, development, and testing.
Technical Skills Required
Salesforce Sales Cloud Tableau Power BI Excel Jira Confluence
Benefits & Perks
Comprehensive medical, vision, dental, and life insurance
AD&D, short-term and long-term disability insurance
Sleep care management and Health Savings Account (HSA)
Flexible Spending Account (FSA) and commuter benefits
401(k) and Employee Stock Purchase Plan (ESPP)
Employee Assistance Program (EAP) and tuition assistance
Fifteen days Paid Time Off (PTO) in the first year
Eleven paid holidays plus three floating days
Eligibility for 14 weeks of primary caregiver or two weeks of secondary caregiver leave
Flexible work arrangements and competitive salaries
Nice to Have
Salesforce certifications (Admin, BA, etc.)
Experience with Seismic
Experience with Gong

Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Business Analyst - REMOTE. In this role, you will play a pivotal part in driving transformation initiatives within the sales domain on a global scale. Your expertise will bridge the gap between various sales functions and technology teams, ensuring alignment through effective communication and documentation. You'll engage with stakeholders from diverse regions, harnessing your deep knowledge of CRM systems to guide strategic decisions. This position offers the opportunity to spearhead influential projects that significantly impact business operations across multiple markets. Join us to shape the future of sales processes and deliver meaningful improvements that enhance service delivery.
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