Head of Product Success (Media)

This director-level role is designed for a strategic and hands-on leader who can ensure successful deal fulfillment and delivery across media and video operations. You will oversee the end-to-end execution of projects, translating signed deals into high-quality, on-time outcomes while building scalable systems and processes. This position involves close collaboration with Sales, Product, and Engineering teams to align operational execution with business objectives. You will lead and mentor a team of Operations Managers, driving operational excellence, efficiency, and consistency across multiple verticals. The role is ideal for someone who thrives in a fast-paced startup environment, can operate at both strategic and tactical levels, and is passionate about building high-performing teams and systems. Your work will directly impact client satisfaction, revenue durability, and the growth of the media vertical.