C

Senior Software Engineer (Python/Backend)

United States
Full Remote
This Job is No Longer Active This position is no longer accepting applications

Close is seeking a full-time, remote Software Engineer to join a cross-functional team building a communication-focused CRM. The role involves designing, implementing, and scaling major systems and user-facing features, with a focus on Python backend development. Key requirements include 5+ years of experience, proficiency in web technologies, and a collaborative, curiosity-led approach. Responsibilities span feature development, performance optimization, API enhancements, and integration work, leveraging a diverse tech stack.

Key Highlights
100% remote, bootstrapped, profitable company
Focus on building a communication-focused CRM for small scaling businesses
Opportunity to work on AI features, performance optimization, and integrations
Key Responsibilities
Conceiving, designing, building, and launching new user-facing features
Implementing new AI features to turbocharge our customers’ daily tasks
Improving the performance and scalability of our GraphQL and REST API
Improving how we sync millions of sales emails and calendar events each month
Working with Twilio's API, WebSockets, and WebRTC to improve our calling features
Building user-facing analytics features that provide actionable insights based on sales activity data
Improving our Elasticsearch-backed powerful search features
Improving our internal messaging infrastructure using streaming technologies like Kafka and Redis
Building new and enhancing existing integrations with other SaaS platforms like Google’s G Suite, Zapier, and web conferencing providers
Enhancing our web app with real-time updates powered by GraphQL Subscriptions
Leveraging the latest AI LLMs from providers like OpenAI, Groq and AssemblyAI
Help manage our ever growing data processing needs
Technical Skills Required
Python Flask TaskTiger MongoDB PostgreSQL Elasticsearch Redis AWS EKS MSK RDS ElasticCache EC2 CI/CD Docker Kubernetes Terraform Ansible GraphQL REST API Twilio API WebSockets WebRTC Kafka OpenAI Groq AssemblyAI
Benefits & Perks
Competitive compensation
Organization-wide goal-based bonus
5 Weeks PTO upon joining + Winter Holiday Break
2 additional PTO days each year
80% Work Option (4 day weeks @ 80% pay)
Paid Parental Leave
Sabbatical (1 month paid after 5 years)
Healthcare (US residents): Medical, Dental, Vision with HSA option
Dependent care FSA (US residents)
401k (US residents): 6% match with immediate vesting
Nice to Have
Contributed open source code related to our tech stack
Led small project teams building and launching features
Built B2B SaaS products
Implemented features that leveraged AI to deliver unimaginable new product capabilities
Worked with complex architectures that support multiple APIs (e.g. REST, GQL, WebSockets) as well as async task and event processing frameworks

Job Description

Close is a bootstrapped, profitable, 100% remote, ~100 person team of thoughtful individuals who prioritize taking ownership and making a meaningful impact. We’re eager to make a product our customers fall in love with over and over again.We 💛 small scaling businesses. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or a complex UI. We are out to supercharge sales productivity with the most modern, thoughtfully designed, all-in-one, communication-focused CRM.
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