Bitwarden
Canada
Front-End Engineer - Browser Extension
- AI
- Angular
- GIT
- Javascript
Y
Amazon Connect Developer
Canada
Full Remote
AI Summary
We are seeking an experienced Amazon Connect Developer to join our team. The ideal candidate will have a strong background in building end-to-end Amazon Connect solutions, with a focus on IVR design, call center KPIs, and routing strategies. The successful candidate will be proficient in JSON, JavaScript, and API-based integrations, and have experience integrating Connect with CRM platforms.
Key Highlights
Amazon Connect development
IVR design
call center KPIs
routing strategies
Technical Skills Required
Benefits & Perks
100% remote work
contract required
Job Description
Job Title- Amazon Connect Developer
Location – 100% Remote -Canada
Contract
Required Skills
• 6+ years of IT experience with at least 3+ years in Amazon Connect.
• Hands-on experience in building end-to-end Amazon Connect solutions.
• Strong knowledge of AWS Lambda, CloudWatch, S3, IAM, DynamoDB, and API Gateway.
• Experience integrating Connect with CRM platforms (Salesforce preferred).
• Strong understanding of IVR design, call center KPIs, and routing strategies.
• Proficient in JSON, JavaScript, and API-based integrations.
• Experience with Contact Lens, voice analytics, and quality management tools.
• Familiarity with AWS CLI and automation using CloudFormation or Terraform.
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