EMEA Workflow and IT Solutions Senior Manager

Haystack • European Economic Area

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Lead a team of 60 professionals across EMEA, overseeing complex installations and customer support operations. Optimize workflows, manage tiered support, and establish governance for installations and solutions.

Key Highlights

Lead a team of 60 professionals across EMEA

Oversee complex installations and customer support operations

Optimize workflows and manage tiered support

Technical Skills Required

ITIL practices Incident/problem/change management Service SLAs Security frameworks (ISO 27001) EMEA data/privacy regulations (GDPR)

Benefits & Perks

Opportunity to lead a significant function within a global diagnostics leader

Fully remote work with flexibility across Europe near a major international airport

Part of a culture that celebrates diverse backgrounds and supports career growth

Job Description

EMEA Workflow & IT Solutions Senior Manager | Crocetta del Montello, Veneto, Italy | Fully Remote

We're working with Beckman Coulter on this exciting opportunity. Join a team dedicated to advancing healthcare through innovative diagnostic tools and solutions, leading the Workflow & IT Solutions function across EMEA.

The Role

• Lead, coach, and develop a team of approximately 60 professionals across EMEA, fostering talent and building succession pipelines.

• Oversee the planning and execution of complex, multi-site installations of automation systems and clinical IT solutions.

• Optimize customer and internal workflows, introducing automation and tooling to improve efficiency.

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