Technical Support Engineer

Jobgether • Ireland

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Jobgether is seeking a Technical Support Engineer to join our Field Engineering team in Ireland. As a key member of the team, you will provide technical support, deliver world-class customer experiences, and contribute to solution adoption and improvement.

Key Highlights

Provide technical support to customers

Deliver world-class customer experiences

Contribute to solution adoption and improvement

Technical Skills Required

Security automation solutions Cybersecurity Automation Scripting API knowledge Cloud services Professional services

Benefits & Perks

Fully remote role with flexibility and work-life balance

Opportunity to work with cutting-edge AI-driven security automation solutions

Collaborative and high-performance team environment

Job Description

In this role, you will be a key member of the Field Engineering team, ensuring customers achieve maximum value from advanced security automation solutions. You will work remotely in a collaborative, fast-paced environment alongside highly technical peers across multiple time zones. Your focus will include providing technical support, delivering world-class customer experiences, and contributing to solution adoption and improvement. You will influence product features based on customer needs, stay up-to-date with cybersecurity and automation trends, and represent the team at industry events. This role combines technical expertise, customer engagement, and continuous learning, offering the opportunity to make a tangible impact on enterprise security operations.

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