LM Restaurants is seeking an HR Generalist to support payroll, HR operations, and employee relations. The ideal candidate will have 2-4 years of experience in HR, payroll, or HR operations.
Key Highlights
Technical Skills Required
Benefits & Perks
Job Description
Overview
Salary Range
$60,000.00 - $70,000.00 Salary/year
Position Type
Full Time
Job Shift
Open
Travel Percentage
None
Category
Restaurant - Food Service
DescriptionHR Generalist
Raleigh, NC | Full-Time, In-Office (Monday–Friday)
$60,000 – 70,000 + relocation available
LM Restaurants is a family-owned, guest-obsessed restaurant company headquartered in Raleigh, NC. We believe in creating exceptional experiences for our guests and our people. Our HR team plays a key role in supporting our leaders, building strong people practices, and ensuring consistent, high-quality employee experiences across all locations.
This role is based in our Raleigh office and requires on-site presence five days a week.
What You’ll Do
Payroll, HR Operations & Employee Records
- Process weekly payroll for assigned locations with a high level of accuracy.
- Audit timekeeping records and resolve discrepancies with managers.
- Maintain employee records in the HRIS with accuracy and confidentiality.
- Manage employee verifications, ensuring timely and compliant responses.
- Administer garnishments, including processing orders, updating payroll, and maintaining documentation.
- Partner with the Payroll & Benefits Manager to support clean, compliant, and efficient HR operations.
Recruiting & Onboarding
- Lead non-exempt recruiting for the Home Office, including job postings, screening, scheduling, and offers.
- Coordinate temporary staffing placements for the Home Office when needed.
- Conduct Home Office new hire orientations, ensuring all paperwork, compliance requirements, and introductions are completed smoothly.
- Support restaurant hiring managers with applicant flow and recruitment coordination.
- Facilitate a seamless onboarding experience, including I-9 verification, new-hire paperwork, HRIS setup, and first-day preparation.
- Ensure all onboarding steps are completed in compliance with policy and legal requirements.
Workers’ Compensation & Unemployment
- Serve as the first point of contact for workplace injury reports and workers’ compensation claims.
- Coordinate documentation, incident investigations, and follow-up with insurance partners.
- Manage unemployment claims, respond to inquiries, and participate in hearings as needed.
Employee Relations, Auditing & Compliance
- Assist HR Business Partners in addressing employee relations concerns by gathering information, coordinating documentation, and supporting investigations.
- Provide timely, professional customer service to employees and managers.
- Help ensure consistent application of policies and a positive employee experience.
- Conduct regular HR audits (I-9, personnel files, payroll records, compliance training).
- Identify process gaps and recommend improvements to strengthen efficiency and compliance.
- Support annual HR calendar initiatives, including reporting, training, and policy updates.
Employee Engagement
- Conduct exit interviews and track turnover trends to provide insights to HR leadership.
- Maintain birthday and anniversary programs, ensuring timely recognition of employees.
- Support company-wide recognition programs and appreciation initiatives.
- Track participation and program effectiveness, making recommendations to enhance engagement.
- Partner with HR leadership to strengthen overall employee engagement and workplace experience.
What You’ll Bring
- 2–4 years of experience in HR, payroll, or HR operations (hospitality experience a plus).
- Strong attention to detail with a passion for accuracy.
- Ability to maintain confidentiality and handle sensitive information with professionalism.
- Excellent communication and customer-service skills when working with employees and managers.
- Experience with payroll systems, HRIS platforms, or applicant tracking systems.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Comfortable working on-site in the office five days per week.
- Bachelor’s degree: HRCI/SHRM certifications preferred
Why You’ll Love Working With Us
- A supportive, people-first HR team.
- Opportunities for growth within a multi-concept restaurant company.
- Strong benefits, competitive pay, and the chance to make a real impact on our people experience.
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