Web developer (Support Team) in CYPRUS

Scorewarrior is a game developer and publisher from Limassol, Cyprus. The company is focused on the 4X strategy genre with an ambitious goal to grow it’s hit game Total Battle to become the No.1 strategy game in the world. Our team consists of 140+ passionate, talented, self-demanding, and constantly developing professionals who love making high-quality games.

Our mission: unite and excite people all over the world.

Our product: We are currently working on Total Battle. Total Battle is an MMO 4X strategy game with a deep political system and lots of player interaction. Players take on the role of a commander and need to develop their city, forge alliances, fight against monsters, and conquer other players.

At Scorewarrior, we aspire to create the best games on the market that would bring people together and excite them. Our Player Support team shares its expertise with excitement to translate a traditional customer experience into gamers' dialogue. The Support team works closely with the development and quality assurance teams to provide the best experience to our players when attending to their questions, issues, suggestions, and initiatives.

Want to join our team? Make sure to:

• Carefully examine the job description. Notice things you’ve done well before? That’s a good sign!
• Attach a cover letter to your application. We’d like to know you better, so tell us what games you play, your favorite genres/titles, your expertise and motivation.

All checked? Fantastic!

Delivering high-quality service requires robust internal instruments. This is why we’re on a quest to find a formidable warrior to join our team. You will hold the keys to the intricate tools at our disposal. You, brave warrior, will be the one to calibrate the gears of our railguns piercing through the darkness of the unknown. And it is you, my friend, who will be the ordnance corps of our team, for you are destined to create those impeccable tools to help us fight issues and excite people!

Do you love video games? Do you enjoy helping people and making their lives easier? Are you a team player motivated to work on sophisticated yet worthwhile tools? Then we’ll surely get along!

Reporting to the Head of Customer Support, you will be responsible for developing instruments for the Support Team. You will leverage your technical expertise to help us make powerful and convenient instruments for internal use, contributing to our support’s goal of being the best.

What you'll do:

• Prioritize and decompose tasks based on high-level RFCs jointly with the Head of Customer Support.
• Interact with the Service team when support for tools is needed from the product side.
• Suggest initiatives to improve the UX of tools and their performance where appropriate.
• Draft and maintain technical documentation.
• Improve tool security and observability.

We expect that you:

• Have experience working as Full-stack Developer.
• Have sufficient knowledge of React, NodeJs, NestJs, TypeScript, PostgresSQL, Docker, and PHP.
• Have experience in mutual integration of REST and JSON RPC services.
• Are empathic, friendly, and committed to making people’s lives easier.
• Have decent communication skills and know how to listen.
• Make objective decisions based on data and procure it from relevant sources when it’s lacking.
• Know how to independently search for the necessary information.
• Have excellent self-organization skills.
• Have good attention to detail and examine your work once it’s done.
• Are passionate about games (any games, really, whether it’s an MMO, RPG title, MOBA, a strategy, or casual).

It would help you to stand out if:

• Your English is of level B2 (Upper-Intermediate) or better.
• You have a good sense of humor (meme proficiency will serve you well!).

What we offer and our benefits:

• The best team in the world!
• An excellent remuneration package, including a 13th salary.
• Full-coverage relocation for you and your family to Cyprus (Limassol).
• A modern and sunny office space close to the sea.
• Private health insurance for you and your family members.
• A monthly school allowance for your children at pre-school and school-age.
• Lunch compensation.
• Personal development opportunities paid for by the company: professional and language courses, books, etc.
• Bonuses for outstanding results, years worked, getting married, and the birth of a child.
• Friendly monthly office parties and epic, annual offsite company birthday and Christmas parties.