Director of Customer Advocacy, EMEA

Jobgether • Latvia

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Lead customer advocacy initiatives across EMEA, driving pipeline growth, brand credibility, and executive engagement through customer stories and strategic partnerships.

Key Highlights

Design, lead, and scale customer advocacy and reference programs across EMEA

Build strong partnerships with sales, marketing, customer success, product, and communications teams

Establish and track clear advocacy KPIs, including pipeline influence, deal acceleration, customer engagement, and brand visibility

Technical Skills Required

Leadership Customer marketing Reference programs Data-driven metrics Customer storytelling Cross-functional collaboration

Benefits & Perks

Flexible paid time off

Remote-first working model

Equity compensation

Employee stock purchase opportunities

Comprehensive benefits (health, wellbeing, financial security)

Growth and development fund

Parental leave and family-focused support programs

Home office setup and remote work allowances

Job Description

In this role, you will lead the strategy and execution of customer advocacy initiatives across the EMEA region, transforming successful customers into influential voices and long-term champions. You will operate at the intersection of marketing, sales, and customer success, ensuring customer stories directly support pipeline growth, brand credibility, and executive engagement. This position offers broad regional impact, combining strategic ownership with hands-on program development. You will collaborate with senior internal stakeholders and executive-level customers in a highly distributed, remote-first environment. Your work will elevate the voice of the customer across go-to-market efforts and commercial priorities. This is a high-visibility leadership role with measurable business impact.

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