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Senior Service Delivery Manager – QA & Application Systems

Gdansk Metropolitan Area
Relocation
This Job is No Longer Active This position is no longer accepting applications

This role involves end-to-end delivery of QA services for applications and hardware including AR/VR systems. You will lead multidisciplinary teams, manage client relationships, and ensure operational excellence. The position emphasizes process improvement, compliance, and strategic service management within a hybrid work environment in Gdańsk.

Key Highlights
Lead and oversee QA service delivery, client management, and team performance.
Ensure operational excellence, compliance, and continuous process improvements.
Manage resources, budgets, and transitions for large-scale projects.
Technical Skills Required
QA methodologies Test automation Hardware/software integration
Benefits & Perks
Flexible benefits package (e.g., MultiSport, vouchers)
Premium medical and life insurance
Relocation assistance

Job Description

As a Service Delivery Manager for QA projects, you will own the end-to-end delivery of quality assurance services for Applications & devices (including AR/VR systems). You’ll lead a multidisciplinary QA team, manage client relationships, ensure operational excellence, and drive continuous improvement across all delivery streams. This role requires a blend of technical QA expertise, people management, and strategic service delivery leadership.

Location and Work Mode:

· Work week from Sunday to Thursday

· Hybrid module of work from Gdańsk office

Role & Responsibilities:

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