CyberCoders
United States
New
Remote Staff Software Engineer - Ruby on Rails, React, and AI Integration
- AI
- Ai Tools
- Ansible
- AWS
F
Support Engineer (B2B Support)
United States
Full Remote
AI Summary
Join Foundation Health as a Support Engineer to build our support practice, design processes, and drive operational excellence for B2B customers. Collaborate with engineers to resolve complex issues and scale a world-class support experience. Contribute to internal documentation and customer knowledge-base articles.
Key Highlights
Act as primary escalation point for customer-reported issues
Investigate incidents by analyzing logs and tracing code
Build and maintain tools for routine diagnostics and common support tasks
Participate in on-call rotation and contribute to internal documentation
Technical Skills Required
Benefits & Perks
Fully remote work
Authorized to work in the United States without current or future sponsorship
Job Description
Foundation Health is transforming healthcare through an AI-powered digital pharmacy platform that seamlessly connects operational infrastructure with high quality patient experiences. Our mission is to transform patient centric care by connecting fragmented infrastructure, optimizing care coordination, and removing friction from the patient journey.
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