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O
Lead Technical Support Engineer - Cloud Security
United States
Full Remote
AI Summary
Join a cutting-edge cloud security company as a Lead Technical Support Engineer. Troubleshoot complex technical issues, collaborate with R&D and Product teams, and build strong relationships with customers. Contribute to the company's growth and innovation.
Key Highlights
Troubleshoot and resolve complex technical issues
Collaborate with R&D and Product teams
Build strong relationships with customers
Document solutions and maintain a proactive approach to customer success
Technical Skills Required
Benefits & Perks
Remote work
Salary: $100M Series A funding
Job Description
Technical Support Engineer – Remote (US West Coast)
$100M Series A Cloud Security Company
Ocho People are proud to be partnering with our client, a cutting-edge Series A cloud security company that has recently raised $100M to accelerate their next phase of growth. They are building out their US engineering team and are now looking for their first US West Coast–based Lead Technical Support Engineer to join their rapidly growing global team.
This is a fully remote role for someone who thrives in a dynamic, fast-paced environment, enjoys solving complex technical challenges, and wants to make a genuine impact as the company scales across the US.
The Company
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