Systems Engineer - Public Safety Technology (NextGen 9-1-1)

Systems Engineer – DDTI (A Datamark Company)

Columbus, Ohio | Public Safety Technology | NextGen 9-1-1 Solutions

About the Role

As a Systems Engineer at DDTI, you’ll play a key role in maintaining and supporting live production environments for NextGen 9-1-1 and GIS systems. You’ll troubleshoot issues in real time, participate in project cutovers, and prepare new deployments—including DNS configurations, load balancing, and SSL/TLS certificates. Working across SQL Server, RabbitMQ, and Linux systems, you’ll help ensure uptime, accuracy, and performance in critical public safety infrastructure. This role is ideal for a technically curious, self-directed professional who enjoys variety, thrives on solving complex problems, and takes pride in doing work that truly matters.

What You’ll Bring

• Proficiency with SQL Server (reporting, joins) a Must
• Working knowledge of RabbitMQ and Linux system administration
• Familiarity with DNS, load balancers, and TLS/SSL certificate management
• Experience supporting live production or critical-infrastructure environments; troubleshooting & break/fix
• A “jack-of-all-trades” mindset—organized, proactive, and eager to learn

About DDTI

DDTI, a Datamark company, delivers innovative technology solutions that power public safety and telecommunications systems nationwide. The team supports mission-critical NextGen 9-1-1 platforms and GIS mapping applications that help emergency responders access precise, real-time information when it matters most.

At DDTI, you’ll join a collaborative, cross-functional team that values curiosity, ownership, and precision in every project—from supporting live 9-1-1 systems to advancing next-gen GIS mapping technologies.

Why DDTI

• Competitive pay commensurate with experience
• Remote, but prefer to be near Columbus, OH area for potential in-office training and collaboration
• Meaningful, high-impact work supporting public safety systems nationwide
• Opportunities for continuous learning and cross-training across technologies
• Collaborative, low-ego team culture with strong mentorship and autonomy
• Comprehensive benefits and paid time off (details to be confirmed)

Why You’ll Love Working Here

At DDTI, you’ll do work that directly supports emergency responders and public safety operations—technology that makes a real-world difference. You’ll be part of a team that values independence and initiative but never forgets collaboration. Whether hybrid near Columbus or fully remote, you’ll have the tools, support, and flexibility to grow your skills, expand your impact, and help shape the future of NextGen 9-1-1.