Database Support Engineer

Severalnines • Metro Manila

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Join Severalnines as a Database Support Engineer to provide top-notch support for our flagship product, ClusterControl. You will work remotely, troubleshooting complex customer issues and collaborating with the engineering team. This role requires strong database experience and excellent communication skills.

Key Highlights

Troubleshoot complex customer issues

Collaborate with the engineering team

Work remotely with on-call rotation

Diagnose issues across the stack

Guide customers through installs, upgrades, and performance tuning

Technical Skills Required

Linux MySQL PostgreSQL MongoDB Bash Python AWS GCP Azure Docker Kubernetes ProxySQL HAProxy Keepalived Terraform Ansible cloud-init Prometheus Grafana

Benefits & Perks

Flexible, remote work

4 weeks of paid vacation annually

Additional birthday day off

Paid public holidays in your country

Learning & development budget

Home-office stipend

Modern equipment

Job Description

Looking to join a vibrant startup with the security of an established team and product? Our support team is dedicated to helping and educating people who use our flagship product, ClusterControl. Whether our colleagues are working on troubleshooting a complex customer issue, teaching someone how to use a feature, or discussing new feature requests with our development team, they can always be found going above and beyond the call of duty. Our customers and users are our main priority at all times, and we’re looking for someone with an equally customer-focused mindset.

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