Mobile Onboarding Engineer (iOS and Android)

Job Description

Join our Fitness & Wellbeing vertical as a Mobile Onboarding Engineer to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

Reporting into the Senior Director of Onboarding & Implementation, you will help us lead the delivery of white-labeled mobile applications for new enterprise customers. In this role, you’ll bridge the gap between product engineering, customer success, and design — customizing, configuring, and deploying mobile apps that reflect each client’s brand while maintaining platform integrity and scalability.

You’ll work across iOS and Android codebases, manage build pipelines, and collaborate closely with clients to ensure smooth, fast, and successful app launches.

Some Of The Other Responsibilities Include

App Customization & Delivery

• Configure, brand, and deploy white-labeled mobile apps (iOS and Android) for new customers.
• Implement client-specific features, theming, and integrations using established SDKs and APIs.
• Manage app signing, provisioning, and store submission processes.

Onboarding Implementation

• Collaborate with customer success managers, designers, and backend engineers to translate customer requirements into deliverables.
• Own the technical onboarding journey for mobile customers, from initial scoping to go-live.
• Build and maintain automation tools for faster app builds, CI/CD, and configuration management.

Quality & Support

• Conduct QA, performance validation, and release readiness checks.
• Diagnose and resolve build or runtime issues during onboarding.
• Maintain documentation and internal tools to streamline onboarding workflows.

Cross-Team Collaboration

• Act as the technical liaison between engineering and customer success during implementation.
• Gather feedback from onboarding experiences to improve the core white-label framework and tooling.
• The average base salary pay range for this position is $70,000 to $80,000
• May be considered for a discretionary annual bonus
• Location: You can work fully remote in this position, provided you have eligible working rights in the United States, and you are in a time zone with enough overlap to collaborate with your team.