Senior Business Analyst - eCommerce - USA - Fully Remote

Morgan Mace is delighted to be recruiting for a Senior Business Analyst on behalf of a high-growth sports performance company.

About the Role

We’re seeking a Senior Business Analyst with strong commercial acumen and a passion for using data to drive growth and strategy. This role will be central to evolving the analytics function from reactive reporting to a proactive, insight-led operation.

Working closely with the Head of Data, Analytics Engineer, and key business stakeholders, you’ll define and standardize KPIs, design intuitive reporting frameworks, and ensure data integrity across the business. You’ll create dashboards and models that surface insights to accelerate decision-making across marketing, product, and operations.

This position offers clear progression into a leadership role, with the opportunity to shape the business analysis function and mentor future analysts.

Key Responsibilities

• Partner with cross-functional teams to translate business questions into actionable analytical deliverables.
• Build models and produce insights that inform marketing, product, and operational strategies.
• Define and maintain standardized KPIs to ensure consistency and accuracy across teams.
• Design and manage dashboards that provide visibility into key performance metrics.
• Identify inefficiencies, recommend process improvements, and drive data-informed initiatives.
• Collaborate with the data team to implement best practices in reporting and governance.

Qualifications

• 5+ years of experience in business analysis, analytics, or a related field.
• Proven ability to translate complex business needs into clear, actionable insights.
• Strong proficiency in SQL, Excel, and BI tools (e.g., Tableau, Domo, Looker).
• Excellent communication, stakeholder management, and problem-solving skills.
• Leadership potential with an interest in developing and mentoring others.

Bonus Points

• Experience in e-commerce, retail, or performance marketing environments.
• Familiarity with product analytics, A/B testing, and multi-channel data.
• Skilled at managing multiple stakeholders and competing priorities.

Morgan Mace and its client are committed to fostering an inclusive and equitable recruitment process. We welcome applications from all qualified individuals and celebrate diversity in every form. If you’re excited about this opportunity but don’t meet every listed qualification, we still encourage you to apply—your unique perspective could be exactly what this team needs.