Duration: 6+ months Location: On-site 3 days/week in Cincinnati, OH or St Petersburg, FL Relocation Accepted: Yes
*** U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor or transfer visas at this time. No Vendors/3rd parties. ***
***No Vendors/3rd parties.***
Responsibilities:
Work as part of a technical support team delivering a quality service to single/multiple clients using a variety of hardware and software products Analyze and understand clients' needs and expectations, as well as alternative architectures and trends.
Interview clients' technical teams to gather relevant information to facilitate architectural requirements definitions.
Assist in small to medium scale design projects, interfacing with project managers Establish, explain, and validate the solution testing criteria for projects.
Design services in accordance with Client standards and vendor best practices.
Maintain and develop scripting to help automate and monitor clients (e.g. Cloud Watch, OEM, Splunk, New Relic).
Remain current on vendor best practices as it relates to the interlinking of technologies (Windows, AWS Cloud, Azure cloud, OCI cloud).
Provide expertise on system performance tuning, capacity planning, and maintenance patching and new version installation Develop and maintain standard templates for repeatable build outs Work with vendors and drive them to help us meet our service level obligations.
Plan and implement small to medium scale changes on production systems.
Analyze and assess the impact and risk of small to medium risk changes on production systems Install, configure, patch and maintain appropriate technologies (e.g. servers/databases/network/storage).
Design and assist small to medium scale disaster recovery tests.
Create and review technical system recovery plans.
Demonstrate commitment to Service Excellence.
Assist Windows team in performing major upgrades of systems and associated products.
Must Have:
Minimum 5+ years of Cloud administration experience (AWS/Azure/OCI/Google).
Minimum 4 to 5 year experience working on an enterprise level operations team.
