Customer Support in BRNO METROPOLITAN AREA

Hello!! Want to move to the beautiful city - Brno, the Czech Republic, Full-time

INFOSYS provides career opportunities and stable employment in multinational environment where YOU can get a chance to use various languages, be a part of the prominent and world-famous brands, acquire and upgrade IT skills working from the all-new office building in the center of Brno.

Your workday will just fly by as you will:

• Be assigned to one future-oriented, long-lasting, and eminent corporation client;
• Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
• Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
• Be a member of the international, dynamic, and innovative company environment;

Why does Infosys choose you? You definitely:

• Speak and write in Dutch fluently;
• Are able to handle phone calls, reply to emails and give a useful guidance to the client;
• Multitasking and problem solving is a piece of cake for you;
• Are a daily user of Windows, Android or iOS, Microsoft Office, etc.
• Want to be a team player rather than a lonely wolf;
• Can be punctual and relied on.
• Experience in IT support is beneficial but not mandatory

Infosys esteems you as we provide:

• hybrid mode of work;
• long-term and stable cooperation;
• performance bonus;
• financial appraisal for referring your friends and acquaintances;
• meal allowance;
• cafeteria system - benefit card;
• organized training sessions during the first weeks and further upskilling courses (online, with our experts);
• 25 days of paid leave;
• relocation support: 2 weeks of initial accommodation provided by the company;
• brand new offices (Vlnena street) with a game room, a silent zone, kitchenettes, a terrace in the center of Brno, 2nd largest city of the Czech Republic;
• expat Assistance Services for new joiners;
• teambuilding activities.