Job Title: B2B CRM Manager
Location: Relocation Opportunity from Malta to Cyprus
Company: Medier
About Us: Medier is more than just a marketing agency—we're creative partners to our clients. Offering a comprehensive suite of expert services, including digital and social media strategies, PR, influencer collaborations, SEO, programmatic advertising, and CRM, we combine creativity with data-driven insights to deliver impactful campaigns and measurable results. Our philosophy is simple: hire a team of diverse, passionate individuals and foster a culture that empowers everyone to do their best work.
Key Responsibilities:
- Develop and implement multi-channel CRM strategies through a data-led approach to drive customer engagement and retention, tailored to our B2B brands.
- Monitor and optimize CRM campaigns and customer journeys to enhance the customer experience.
- Track KPIs related to customer engagement, retention, and revenue, providing regular reports and insights to stakeholders.
- Analyze customer behavior and assess its impact on business KPIs.
- Segment customers based on behaviors to tailor offers and design effective campaigns and promotions aimed at maximizing revenue and retention.
- Stay updated with industry trends and monitor competitors to ensure our brands maintain best practices and competitiveness.
- Collaborate with various departments to ensure cohesive promotions and offers that align with overall business objectives.
Qualifications:
- Proven CRM experience within the Entertainment industry.
- Proficiency with CRM systems.
- Experience with data analytics and reporting tools.
- Strong understanding of the Entertainment industry.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders and build strong relationships.
- Analytical mindset with the ability to interpret data, derive actionable insights, and drive strategic decision-making.
- Results-driven approach with a focus on delivering measurable business outcomes.
Relocation Opportunity: This position offers a unique opportunity for candidates currently based in Malta to relocate to Cyprus. Cyprus has become a hub for international businesses, with over 9,000 foreign company staff relocating to the island in 2022 alone. The country offers a favorable business environment, vibrant culture, and excellent quality of life.
cyprus-mail.com
Why Join Medier?
- Be part of a dynamic, fast-growing company in the Entertainment industry.
- Collaborate with a diverse and passionate team.
- Engage in a culture that values creativity, innovation, and data-driven decision-making.
- Opportunity to make a significant impact on our clients' success and our company's growth.
How to Apply: If you're ready to reshape marketing with us and take on this exciting relocation opportunity, we'd love to hear from you! Please apply through our careers page.