IT (Laboratory) Applications Specialist in POLAND

As the IT Applications Specialist you will participate in the implementation, maintenance and development of applications supporting the development and production processes of Polpharma Biologics. This role will provide application support from IT, leveraging technical expertise to ensure application availability, reliability and usability.

Your responsibilities include, but are not limited to:

• Providing technical support maintenance and development for laboratory, production and other systems supporting business functions and processes in accordance with agreements;
• Incident handling, implementation of corrective actions and troubleshooting of the application and its components;
• Handling user requests, managing user access, licenses, and creating and maintaining appropriate documentation (SOP, SMB, INS) for supported applications. Creating users’ accounts;
• Maintaining validated GxP application environment;
• Ensuring the configuration of the application and its components as required;
• Providing specialist technical knowledge in the field of servicing supported systems, cooperation with system owners and coordination of downtime related to upgrades, updates and configurations;
• Playing a key role in working with system user groups and PB support groups (IT, Automation, CSV, etc.), coordinating the resolution of supplier problems when required, and maintaining a high level of communication and collaboration;
• Providing support to application users through consulting, training and proposing technical solutions to improve the operation of applications and processes;
• Support for the process of system validation, tests and activities as part of planned changes and implementations of new functionalities;
• Support and participation in implementation projects for new applications and solutions or new software versions in the field of:
• Identification and specification of technical requirements of the application;
• Implementation and testing of new solutions, versions and prototypes;
• Use of appropriate procedures and test scripts and scripts o support for the smooth takeover of the operational service application.

If you have:

• At least 3 years of experience in related positions;
• Academic degree in computer science, information systems, or a related discipline is required;
• A minimum of 1 year of practical experience in support of computerized systems in the pharmaceutical or related industry is required;
• Strong IT foundation with an emphasis on the integration of PC / lab equipment and GxP lab information systems;
• Knowledge of life cycle and computerized systems (CSV) validation issues, data integrity, GxP and GAMP best practices, and compliance;
• Experience in working with tools such as ITSM and eQMS such as ServiceNow and Trackwise and their processes (change control, incident management, etc.);
• Good command of English and Polish language;
• Able to work effectively under stress and pressure;
• Strong communication skills, the ability to visually describe the structure or explain a problem;
• Ability to set and maintain priorities for multiple tasks and work under pressure;
• Ability to work in a team in pursuit of a common goal.

What we offer:

• Competitive salary;
• Private healthcare;
• Life insurance;
• Pension plan above national standards;
• Relocation package;
• Additional free day;
• and more..