Head of IT Service Delivery

Head of IT Service DeliveryWe are working with a global organisation looking for an exceptionally talented Head of Technology Service Delivery. This role is about ensuring strategic and operational effectiveness within the organisation with a drive for continuous improvement. Someone to bring a strategic vision for technology service delivery. This means that 50% of the role is about service delivery, ITIL, etc. And the other 50% is almost a diplomat. Working with IT and business stakeholders, someone who can say no but also find common ground. This role expands the remit of service delivery towards customer success. What we need: Exceptional experience in service delivery, including leading...