System Administrator in LATIN AMERICA

🎓✨ Project Summary:

• Edtech platform powering graduation ceremonies 🎉📜

• Behind-the-scenes software for major US universities (e.g., UCLA, Stanford, NYU)

• 100% remote company, promoting transparency and growth 🌐

• Seeking passionate individuals excited about education and edtech growth 🚀

Role: Systems Administrator.

Key Responsibilities:

• Managing and overseeing all systems, software, and hardware provisioning and support, for both internal employees and external customers.
• Onboarding employees and customers, installing, configuring, testing, and maintaining operating systems, application software, and system management tools to ensure operational efficiency.
• Monitor the integrity and availability of all hardware, server resources, systems, and key processes to maintain high levels of system availability.
• Manage network hardware including routers, switches, firewalls, and VPNs, and monitor network performance to detect potential weaknesses.
• Enforce security protocols, conduct HECVAT assessments, secure SOC-II compliance, and implement robust malware protection measures.
• Provide responsive technical support and troubleshooting to resolve internal and external IT issues efficiently.
• Oversee the RFP process, complete security and compliance assessments, and ensure the IT infrastructure supports organizational objectives.
• Automate identity and access management controls, and set up user accounts, permissions, and passwords to secure access to network resources.
• Maintain detailed documentation and technical specifications for IT infrastructure planning, upgrades, and troubleshooting.

What We Are Looking For:

• Bachelor’s degree in IT, Computer Science, or a related field, coupled with a proven track record in IT administration, particularly for remote software companies.
• Minimum of 3-4 years experience conducting security assessments, managing RFP processes, and maintaining effective vendor relationships, including securing SOC-II compliance.
• Expertise in identity and access management technologies such as SAML, SSO, OAuth, and SCIM, with a strong focus on implementing zero-trust architectures.
• Proficient in the Modern Apple & Microsoft Ecosystem, including ABM, MDM, DEP, and VPP, and experienced with cloud-first strategies and SaaS applications like Google Workspace, Atlassian, Office 365, Okta, Zoom, Rippling, and Slack.
• Strong technical foundation in networking, cloud security practices, Unix/Linux OS administration, and enterprise-level network administration.
• Skilled in programming for automation and scripting, with proficiency in command-line operations and SCIM implementations.
• Passionate about automation, workflow optimization, and keeping abreast of the latest IT trends, including IoT and home automation.
• Exceptional communication and interpersonal skills, with the ability to translate complex technical concepts into user-friendly language and solve problems effectively.