Our client, a leader in cybersecurity services, is committed to providing secure and innovative solutions to its clients. They believe in fostering a culture of compliance and security to protect their clients' data and maintain trust.
Currently, our client is searching for a Client Account Coordinator to support the service delivery team by facilitating change orders, renewals, and upsell opportunities among existing clients. The Coordinator will be responsible for generating proposals, maintaining accurate sales records, and ensuring seamless communication between clients and internal teams. Ideal candidates will have strong organizational skills, excellent communication abilities, and a keen eye for detail to drive client satisfaction and business growth.
Roles & Responsibilities:
Manage accounts of existing clients
Facilitate QBRs
Proposal generation
Coordination between SMEs and PMs
Maintain accurate client records in CRM
Requirements
Qualifications:
Bachelor's Degree in Business Administration, Marketing, or a related field (preferred)
Proven experience in account management, sales support, or similar role
Excellent organizational and multitasking skills with a strong attention to detail
Exceptional communication and interpersonal skills
Proficiency in CRM software (Salesforce and Hubspot preferred)
Proficiency in Google Workspace
Strong analytical skills and the ability to interpret data
Benefits
What we offer:
The starting salary rate is $5/hr - depending on experience
Fully remote (you can work anywhere, literally as long as you have a stable internet connection and electricity)
Pandemic-proof job
Career Growth
Performance-based compensation review
Since you will be working from home, you get to save a lot of time and money
Company & team events - Virtual and Offline
Notes:
For the best application experience, we recommend using Google Chrome as your browser on a desktop or laptop. Please AVOID using mobile devices, iPads, or tablets to ensure optimal performance and minimize any potential submission issues.
Select any of the locations listed below. We're a fully remote company, so selecting any location from the list doesn't affect your application.
Be sure to monitor your email's "Spam / Junk folder" to not miss any emails from us
Please provide an active mobile phone # (any Network, must have Viber but not a landline #) so we can contact you via text or call if needed.
