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Technical Copywriter / IT Technical Writer

astek middle east • Egypt
Remote
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This fully remote role involves transforming complex enterprise IT information into clear, accurate documentation for technical and non-technical audiences. Key responsibilities include interviewing subject-matter experts, writing user guides and SOPs, and maintaining editorial standards and version control. The ideal candidate possesses 5–10 years of experience in technical writing, strong English proficiency, and expertise in IT domains such as ERP/SAP and cybersecurity.

Key Highlights
Fully remote position working with technical teams to create high-quality enterprise documentation.
Requires 5–10 years of experience in technical writing, copywriting, or knowledge management.
Involves simplifying complex concepts related to IT, software, ERP/SAP, AI, and cybersecurity.
Key Responsibilities
Interview subject-matter experts and translate complex technical information into clear, audience-appropriate content.
Write, edit, and maintain technical documentation including policies, SOPs, user guides, release notes, and knowledge articles.
Develop technical briefs, business cases, executive presentations, and training materials.
Establish and maintain editorial standards covering terminology, style, formatting, and version control.
Validate technical accuracy with subject-matter experts and coordinate reviews with legal, privacy, and brand teams.
Proofread and edit content to improve grammar, structure, clarity, and consistency.
Use approved AI productivity tools responsibly for drafting and quality checks while protecting confidential information.
Contribute to content-quality reporting by monitoring feedback, usage, and adoption indicators.
Technical Skills Required
Technical Writing Documentation Standards Enterprise IT Knowledge
Benefits & Perks
Fully remote work arrangement
Nice to Have
Experience in IT, software, ERP/SAP, enterprise systems, engineering, manufacturing, infrastructure, or service management.
Familiarity with knowledge management, UX writing, accessibility, or technical communication standards.
Relevant technical-writing, Microsoft Office, knowledge-management, or AI productivity certifications.

Job Description

About the Role

We are looking for an experienced Technical Copywriter / IT Technical Writer to transform complex technical information into clear, accurate, and user-friendly documentation for enterprise IT environments.

This role is fully remote, you will work with technical teams and subject-matter experts to create high-quality technical documentation, executive communications, user guides, standard operating procedures, knowledge articles, and other enterprise content. You will help ensure that technical information is easy to understand, professionally presented, factually accurate, and aligned with established documentation and governance standards.

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