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IT Workplace Support Engineer

Visa Sponsorship
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Provide L1/L2 on-site IT support for workplace incidents, LAN/Wi-Fi connectivity, and printing services in an enterprise environment. Manage IT assets and incidents using ServiceNow while ensuring compliance with security and governance requirements. Requires 6-8 years of experience, a Bachelor's or Master's degree, and strong customer service skills.

Key Highlights
12-month contract with possibility of extension
Hybrid work model: 2 days work from home, 3 days work from office
Visa sponsorship provided for candidate and dependants
Key Responsibilities
Provide L1/L2 on-site IT support for workplace incidents
Support and troubleshoot LAN/Wi-Fi connectivity issues
Manage and support printing services
Assist with hardware deployments, installations, and replacements
Manage IT assets and incidents using ServiceNow
Ensure compliance with security, operational, and governance requirements
Participate in IT governance and compliance reviews
Deliver excellent customer service, including during high-pressure situations
Identify opportunities for automation and continuous process improvement
Technical Skills Required
ServiceNow LAN/Wi-Fi Support IT Asset Management
Benefits & Perks
20 days of holiday per year
Certification charges reimbursed
Visa sponsorship for candidate and dependants
Possibility of bonus
Nice to Have
Experience with Microsoft Intune, MDM, or SCCM
Knowledge of structured cabling and physical network infrastructure
Automation and continuous-improvement mindset
ITIL Foundation certification or knowledge
Understanding of Microsoft Endpoint technologies

Job Description

Contract: 12 months (subject to extension).

Location: Amsterdam, Netherlands.

Salary: Not a constraint for the right candidate!

Experience: 6-8 years.

Hybrid: 2 days Work from Home 3 days Work from Office

Your Profile & DNA:

We’re looking for an experienced IT Workplace Support Engineer to join our enterprise IT team and provide high-quality on-site technical support.

Roles & Responsibilities

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