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Senior Product Analyst, Customer Experience

Jobgether • Canada
Remote
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AI Summary

Lead product metric strategy, design and analyze experiments, and turn data into actionable insights to drive growth. Own the product metrics framework and ensure reliable definitions across teams. Requires strong statistical expertise, MS SQL, Python, and experience with A/B testing.

Key Highlights
Ownership of product metrics framework and clear definitions
Design, execution, and analysis of A/B tests
Collaboration with product, data engineering, and leadership to drive growth

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Key Responsibilities
Own and continuously evolve the product metrics tree, ensuring clear, consistent, and locked definitions.
Validate existing metrics and dashboards, identify inconsistencies, and create specifications for Data Engineering.
Partner with functional and product leads to investigate fluctuations, anomalies, and unexpected changes in performance.
Conduct ad‑hoc research to identify bottlenecks, conversion drop‑offs, and growth opportunities.
Validate product hypotheses through rigorous quantitative analysis and prioritize problems based on impact.
Design and analyze A/B tests, including sample‑size calculations, experiment setup, and statistical validation.
Verify experiment split correctness, perform sanity checks, and report outcomes with appropriate guardrail metrics.
Define data‑tracking requirements for experiments and maintain an organized archive of tests.
Proactively identify data‑quality issues to ensure reliable insights for decision‑making.
Technical Skills Required
SQL Python A/B testing

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Benefits & Perks
Fully remote work
Competitive compensation
28 paid vacation days per year
7 wellness days per year
Referral bonuses up to $5,000
50% reimbursement for professional training and conferences
Health benefits reimbursement up to $1,000 annually
Equipment and coworking space reimbursement up to $1,000

Job Description

This role sits at the heart of product decision-making, using data to uncover opportunities, validate hypotheses, and drive measurable growth.You will take ownership of the product metrics framework and ensure teams have clear, reliable definitions for the numbers that matter most.Working closely with Product and functional leaders, you will investigate anomalies, identify bottlenecks, and translate complex data into actionable insights.You will play a key role in designing and analyzing A/B tests, from experiment setup and statistical validation through recommendations.
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Job Overview
Posted Date Oct 06, 2026
Employment Type Full-time
Experience Level Associate
Location Canada
Category Programming
Company Jobgether
Mentioned Skills
python artificial intelligence ai gdpr sql excel

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