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Staff Product Designer, AI & Insurance Claims

evolutioniq • United State
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Seeking an experienced Staff Product Designer to shape AI-driven product experiences in insurance claims. You will lead strategic vision, design human-AI interactions, and establish scalable experience architectures. Requires 10+ years of digital product design, with a focus on emerging tech and AI/ML products. Key responsibilities include client discovery, rapid prototyping, and cross-functional collaboration.

Key Highlights
Lead strategic vision and conceptual design for AI-driven customer experiences.
Design human and AI agent interactions, defining automation, control, and trust mechanisms.
Establish scalable experience architecture and reusable design-system foundations.
Key Responsibilities
Lead the strategic vision and conceptual design outcomes which provide a clear direction for our customer experiences across the AI landscape.
Design human and AI agent interactions, including how the system communicates uncertainty, automation, control, intervention, and recovery.
Define the experience model: conceptual model, information architecture, core workflows, interaction patterns, and guiding principles, and build the reusable agentic patterns and design-system foundations that let it scale.
Conduct discovery directly with clients to inform experience decisions, and validate concepts through rapid prototyping and usability testing.
Establish a scalable experience architecture across a complex, evolving platform, along with reusable agentic patterns and foundational design-system components.
Partner with leadership, stakeholders, cross-functional team members to shape the product, navigating tradeoffs across user needs, AI/ML capabilities, technical feasibility, and regulatory requirements.
Technical Skills Required
Product Design AI/ML Product Design Systems Thinking
Benefits & Perks
$210K - $230K base salary range
Annual bonus plan
Company equity plan (RSUs)
Medical, dental, vision insurance
Short & long-term disability, life insurance and AD&D
401k matching
Family, wellness, and pet benefits
Paid time off and sick leave
100% paid parental leave (16 weeks primary, 12 weeks secondary)
Flexible schedule for new parents
Catered lunches
Happy hours
Pet-friendly spaces
Monthly technology stipend
$1,000/year for professional development
Tuition reimbursement opportunities

Job Description

EvolutionIQ’s mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of Inc.’s Best Workplaces 3 years in a row and Built In’s Best Places to work in 2025 and 2026!
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