IT Administrator & Support Specialist in POLAND

We are looking for an IT Administrator & Support Specialist with experience in system administration and business process support to collaborate with the Legal department and the global IT organization. The role involves supporting the business in requirement gathering, problem assessment, and coordinating incidents with the global IT team. The candidate will become part of a business-oriented IT process expert team, providing guidance and recommendations for change requests. They will also act as a delegated admin and subject matter expert for the Legal department.

✔️ Key responsibilities:

• Support the Legal department as a delegated IT admin, subject matter expert (SME), and business analyst.
• Ensure the department has consulting capability and a strong interface with the global IT organization.
• Assist in initial problem and incident assessment, coordinating issues with the global IT team.
• Provide expertise in business processes and IT systems, guiding change requests and offering recommendations.

✔️ Required experience and skills:

• Experience with at least two of the following technologies:
• Workday HR: Minimum 2 years of experience, or 1 year with Workday HR plus 1 year with other HR process tools.
• SAP Ariba: Minimum 1 year of experience.
• Lextegrity (Integrity Gateway): Minimum 1 year of experience, particularly in grants and sponsorships applications administration.
• Strong technical background with the ability to bridge business and IT.
• Customer service-oriented with a background in IT support or business analysis.
• Familiarity with ITIL practices.
• Proficient in mid-level tools such as Jira, ServiceNow, or similar.
• English proficiency at B2 level or higher.

✔️ What we offer:

• An opportunity to work with an interesting projects and dedicated team.
• A flexible and 100% remote working environment.
• Benefits package - worksmile platform, udemy for business, English lessons.
• Opportunities for professional growth and development.

Sounds interesting? Click "Apply" and have chance to hear more!