EtQ Reliance Consultant

Hi,

This is Deval Mishra from ACL Digital; I have a new opening with one of our direct clients. Job Description is given below. Please let us know your interest so that we can go ahead accordingly.

Position : Information Technology - EtQ Reliance Consultant

Location : Remote(U.S., Costa Rica, Argentina, or Brazil)

Duration : 6+ Months Contract

Key responsibilities

• Provide general support for EtQ Reliance, including troubleshooting defects, resolving user issues, and supporting enhancement requests

• Contribute to multiple concurrent projects with changing priorities and open-ended scope

• Partner with business and technical stakeholders to understand needs, clarify requirements, and help deliver practical solutions

• Support data migration activities, including data cleansing, validation, reconciliation, and issue resolution

• Translate business requirements into system updates, configuration changes, or support recommendations

• Document design decisions, support procedures, and Computer System Validation (CSV) deliverables, including test execution and change control activities

• Execute queries and perform data analysis for troubleshooting, reporting, and validation purposes

• Maintain support records and communicate status, actions, and risks to appropriate stakeholders

• Collaborate effectively with blended teams that may include employees, suppliers, partners, and onshore or offshore consultants

• Share knowledge with team members and help improve overall support effectiveness

Preferred qualifications

• Bachelor’s degree and relevant experience in information technology, application support, systems administration, or software development; equivalent consulting experience will also be considered

• Experience supporting enterprise applications in a regulated or process-driven environment

• Strong analytical and problem-solving skills with the ability to learn and apply technical information quickly

• Experience with data migration, data cleansing, and validation activities requiring strong attention to detail

• Experience with relational databases, including Microsoft SQL Server

• Knowledge of one or more programming or scripting languages

• Experience translating user or business requirements into system or software solutions

• Strong written and verbal communication skills, with the ability to work effectively with stakeholders at different levels of the organization

• Strong interpersonal and customer service skills, especially when supporting users with varying levels of technical expertise

• Ability to work independently in a virtual, geographically distributed team environment

Ideal candidate profile

• Adaptable and comfortable supporting both planned project work and unplanned operational issues

• Detail-oriented and focused on high-quality, accurate results

• Able to balance stakeholder support, technical execution, and data integrity responsibilities