Provide technical support for software development environments and troubleshoot networking, authentication, and connectivity issues. Resolve Git, GitHub, and development environment problems while improving support documentation and participating in on-call rotation. Requires SSH, DNS, VPN, Linux/Windows/macOS, command line proficiency, and strong troubleshooting skills.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
🚀 We're Hiring | Systems Engineer – Developer Productivity Support
📍 Location: Fully Remote (U.S.) (Must work Pacific Time business hours)
📅 Duration: 12+ Months
💼 Employment Type: W2 Contract
Join a team supporting the next generation of software development for advanced automotive technologies. We're looking for a Systems Engineer / Developer Support Engineer who enjoys troubleshooting complex technical issues, supporting engineering teams, and improving developer productivity across modern development environments.
What You'll Do
- Provide technical support for software development environments
- Troubleshoot networking, authentication, and connectivity issues
- Resolve Git, GitHub, and development environment problems
- Escalate complex issues to engineering teams with detailed documentation
- Improve support documentation and troubleshooting guides
- Participate in an on-call rotation for critical support incidents
- Collaborate with engineers to enhance developer productivity
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Required Skills
✔ SSH, DNS, VPN & networking fundamentals
✔ Linux, Windows (WSL) & macOS
✔ Command Line / Terminal proficiency
✔ Git & GitHub
✔ Strong troubleshooting and debugging skills
✔ Excellent written communication
Preferred Skills
- DevOps or Platform Support experience
- Buildkite, Bazel, or CI/CD tools
- Python or Bash scripting
- Google Cloud Platform (GCP)
- VS Code or Cursor IDE
- Remote development environments
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Why Join?
✅ 100% Remote opportunity
✅ Work with cutting-edge developer technologies
✅ Long-term contract with strong extension potential
✅ Collaborative engineering environment
✅ Opportunity to support innovative software development initiatives
📩 Interested? Apply now or send your updated resume to: [email protected]
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