Human Resources Specialist role at SERP Forge involves overseeing day-to-day HR operations, managing employee lifecycle processes, and supporting HR compliance. The role requires strong HR and HR Management skills, with experience supporting day-to-day HR operations. The Human Resources Specialist will collaborate with leadership to ensure HR practices align with SERP Forge’s culture and support a positive, inclusive workplace.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Job Description
Company Description SERP Forge is a SaaS marketing agency that helps software-as-a-service companies grow by increasing online visibility and turning search traffic into measurable results. The agency specializes in SEO, backlink building, content marketing, and digital PR to drive sustainable, long-term growth for its clients. SERP Forge operates in a fast-paced, data-driven environment where experimentation and optimization are highly valued. Team members collaborate remotely, using modern tools and processes to deliver high-impact marketing outcomes for SaaS businesses.
Role Description This is a full-time, remote or hybrid role for a Human Resources Specialist at SERP Forge. The Human Resources Specialist will oversee day-to-day HR operations, including managing employee lifecycle processes such as onboarding, changes in employment status, and offboarding. Responsibilities include administering HR policies, coordinating employee benefits, maintaining accurate personnel records, and supporting HR compliance with applicable laws and regulations. The role will also involve assisting managers with HR-related inquiries, supporting performance and feedback processes, and contributing to employee engagement initiatives. The Human Resources Specialist will collaborate with leadership to ensure HR practices align with SERP Forge’s culture and support a positive, inclusive workplace.
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Qualifications
- Candidates should possess strong Human Resources (HR) and HR Management skills, with experience supporting day-to-day HR operations.
- Candidates should possess solid knowledge of HR Policies and Employee Benefits, including administration and compliance aspects.
- Candidates should possess Personnel Management skills, including maintaining employee records and supporting performance processes.
- Strong communication, interpersonal, and conflict-resolution skills, with the ability to work effectively in a remote, distributed team.
- Ability to handle sensitive information with discretion and maintain high ethical and professional standards.
- Proficiency with HRIS tools and basic office software; experience in a SaaS or digital agency environment is an advantage.
- Relevant education in Human Resources, Business Administration, or a related field; HR certification (e.g., SHRM-CP, PHR) is a plus.
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