Technical Support Engineer Opportunity

remoti company

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Technical Support Engineer in COLOMBIA

Remote 1 year ago
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experience level
ExperienceMid-Senior level
employment status
Job typeFull-time

An innovative Fintech B2B part of VISA is looking for a remote, bilingual Senior Technical Support Engineer to work directly with our customers and provide timely responses and resolutions to Tier 1 customer support requests, ultimately resulting in high customer satisfaction.


Requirements

  • 3+ years of technical customer support experience, working directly with external customers
  • 3+ years of experience in system administration or systems/applications support (Windows, Linux)
  • In-depth knowledge of network protocols and standards (e.g., TCP, LDAP, DNS, SSH)
  • Experience in database, application, and web server systems support (e.g. MySQL, Apache, etc, Microsoft SQL).
  • English and Spanish (Conversational level - B2)


We offer:

100% Remote work

USD Payment

Rappi Prime

Platzi

Apply now
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remoti
Category
IT & Network Engineering
Skills
mysql server system administration dns ssh apache linux sql
Industries
software development

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