Senior Director, Global HR Shared Services

Veralto • Romania
Remote
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AI Summary

Lead the design and delivery of world-class centralized HR operational services across 14 international companies, driving digitalization, automation, and AI adoption. Manage a globally distributed team of ~65 HR associates, ensuring scalable, productized HR services and superior employee experience. Requires 10+ years progressive HR experience, strong process and technology expertise, and fluent English.

Key Highlights
Global HR Shared Services leadership across 14 mature international companies
Digital-first, AI-enabled service model with automation and self-service
Manage ~65 HR associates in a matrixed, multi-national environment
Fluent English required, 20-30% global travel expected
Key Responsibilities
Set and execute global HR Shared Services strategy and multi-year roadmap, embedding a digital-first, AI-enabled service model
Lead globally distributed Shared Services organization across Tier 1-3 teams, ensuring fast, accurate and consistent resolution of employee needs aligned to SLAs
Partner with Global Process Owners to operationalize end-to-end hire-to-retire processes through standardized, automated workflows
Drive continuous improvement through AI, automation, process improvement and self-service adoption at scale
Implement rigorous daily management across the team to manage demand, improve outcomes and drive disciplined management using real-time analytics
Act as visible change leader, driving adoption and new ways of working with strong change management and stakeholder engagement
Build and develop a future-ready Shared Services team, fostering culture of continuous improvement and customer-centric innovation
Technical Skills Required
HR Shared Services Process improvement Automation AI/digital tools
Benefits & Perks
Remote work in Romania
Global travel 20-30%
Bachelor's degree (Masters preferred)

Job Description


A rare opportunity for a transformative Global HR Shared Services Leader to join a multi-$B, US-public listed technology innovator at a genuinely interesting moment: building, harmonizing and delivering world-class centralised, global HR operational services across 14 mature international companies, including digitalization, automation and the introduction of AI tools.


We’re looking for an exceptional global HR Shared Services leader to help shape what this looks like. If this sounds like your kind of challenge, read on.


Scope of Role


Veralto (www.veralto.com / NYSE: VLTO) is a $5.5B annual sales revenue global leader in essential technology solutions, comprising a portfolio of mature businesses and >17,000 associates. We’re big enough to offer real resources and global reach and focused enough that what you do here genuinely matters.


Reporting to our Vice President – Services and working from home in Romania, the Senior Director, Global HR Shared Services a key member of Veralto’s HR Services leadership, which is responsible for the design & delivery of innovative solutions that deliver the best associate experience and enable our HR teams to focus on the highest-value work through operational excellence, technology and analytics.


As the team builder (~65 HR Services associates, including HRSS Directors and Managers across EMEA, Americas & APAC) and lead strategist, you’ll deliver a scalable, technology-driven and high‑performing global HR service delivery model that enables enterprise standardization, operational excellence and a differentiated employee experience – fuelling business and personal growth.


We won't pretend this role is straightforward. You'll be operating across multiple businesses, navigating complexity, and building something innovative and substantial. But if you're the kind of Global HRSS leader who finds that energising rather than daunting, we'd genuinely like to meet you.


Your Responsibilities


  • Set and execute the global HR Shared Services strategy and multi‑year roadmap, embedding a digital‑first, Ai‑enabled service model that delivers scalable, productized HR services, superior employee experiences and measurable business value aligned to enterprise priorities
  • Lead a globally distributed Shared Services organization across Tier 1-3 teams, ensuring fast, accurate and consistent resolution of employee needs aligned to Service Level Agreements (SLAs) and experience targets
  • Partner with Global Process Owners to operationalize end‑to‑end hire‑to‑retire processes through standardized, automated workflows, intelligent routing and a globally harmonized service catalogue
  • Drive continuous improvement through Ai, automation, process improvement and self‑service adoption at scale, identifying high‑value opportunities to reduce manual effort, eliminate friction and shift work left through intelligent self‑service, knowledge optimization and workflow automation
  • Implement rigorous daily management across the team to manage demand, improve outcomes and drive disciplined management, transparency and measurable improvements in service delivery by leveraging real‑time service analytics, predictive insights and experience data
  • Act as a visible change leader, driving adoption and new ways of working, ensuring strong change management, stakeholder engagement and sustained behavioural shift across HR and the business
  • Build and develop a future‑ready Shared Services team, fostering a culture of continuous improvement, experimentation and customer‑centric innovation while driving engagement, retention and high performance


Skills & Experiences


  • Minimum of 10 years progressive HR experience; including > 5 years as a people manager and experience leading an HR Shared Services organization in a multi-national, matrixed and fast-paced environment
  • Strong understanding of the employment regulatory environment
  • Strong process, continuous improvement and technology/automation/Ai/digital orientation and experience
  • Experience implementing/sustaining an HR knowledgebase and case management solution
  • Associate-centric with strong stakeholder management skills and comfortable rolling up sleeves
  • Strategic and analytical, capable of making data-driven decisions and recommendations
  • Excellent planning & organizational skills to operate effectively in a dynamic, fast-evolving environment, managing multiple priorities at any one time
  • Fluent English language capability. Flexible to travel globally 20-30%
  • Bachelor’s degree (Masters preferred) in HR, Business, Industrial Relations, Organizational Development or related field


About Veralto


With headquarters in the USA and publicly listed on the New York Exchange, Veralto is a global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods.


When you join Veralto’s vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™ — and building rewarding careers along the way.


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