Product Manager

Galactic Advisors • United State
Remote
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AI Summary

Product Manager role at Galactic Advisors involves driving day-to-day product delivery, managing competing priorities, and ensuring product initiatives move efficiently from intake through release. The ideal candidate thrives in a lean, fast-moving environment and has experience managing ticket triage, escalation workflows, or operational product processes. This is a hands-on role for someone who enjoys solving operational challenges and improving processes.

Key Highlights
Drive day-to-day product delivery
Manage competing priorities
Ensure product initiatives move efficiently
Key Responsibilities
Own and manage product enhancements, tickets, and feature requests from intake through delivery
Triage support escalations and prioritize work based on business impact, urgency, and customer needs
Coordinate urgent issues and release activities across teams
Technical Skills Required
Technical aptitude System behavior Troubleshoot issues
Benefits & Perks
100% employer-paid Health, Dental, and Vision insurance
401(k) with company match
Unlimited PTO
Fully remote work environment

Job Description


Product Manager, Galactic Advisors

Remote | Reports to Director of Product Management


About Galactic Advisors

Galactic Advisors is a fast-growing cybersecurity technology and consulting firm that helps organizations strengthen security, manage risk, and navigate an increasingly complex threat landscape. By combining innovative technology with expert guidance, we help businesses stay secure, compliant, and prepared for what’s next.


With approximately 45 employees and a collaborative, high-impact culture, Galactic offers the opportunity to make meaningful contributions while helping shape the future of a growing organization. We value ownership, innovation, accountability, and continuous improvement.


About the Role

We’re seeking an execution-focused Product Manager to drive day-to-day product delivery and serve as the bridge between Support, Engineering, QA, and key stakeholders. This is a hands-on role for someone who enjoys solving operational challenges, managing competing priorities, and ensuring product initiatives move efficiently from intake through release.


This position is ideal for a Product Manager who thrives in a lean, fast-moving environment where processes and standards are still evolving. You’ll have the opportunity to help shape product operations, improve workflows, and contribute to the next phase of growth as Galactic expands its product offerings and technology capabilities.


What You’ll Do

• Own and manage product enhancements, tickets, and feature requests from intake through delivery

• Triage support escalations and prioritize work based on business impact, urgency, and customer needs

• Coordinate urgent issues and release activities across teams

• Partner closely with Engineering and QA to ensure high-quality product releases

• Write clear requirements, acceptance criteria, and developer handoffs

• Remove blockers and keep work moving efficiently through the development lifecycle

• Communicate priorities, timelines, and updates to stakeholders

• Help establish and improve product processes, workflows, and best practices

• Contribute to product initiatives that support the company’s long-term growth strategy


Who You’ll Work With

• Director of Product Management and Product Leadership

• A team of up to 5 software developers and engineers

• Up to 1–2 QA professionals

• Cross-functional stakeholders across Support, Product, and Leadership teams


You’ll serve as the connective tissue between teams, ensuring priorities remain aligned and product execution stays on track.


What We’re Looking For

Required Qualifications

• 3+ years of Product Management experience with ownership of product delivery and execution

• Experience managing ticket triage, escalation workflows, or operational product processes

• Strong collaboration skills with software developers and technical teams

• Technical aptitude and the ability to understand system behavior, troubleshoot issues, and communicate effectively with engineering teams

• Excellent written communication and documentation skills

• Strong organizational, prioritization, and problem-solving abilities

• Ability to operate independently in a fast-paced, evolving environment


Why Join Galactic Advisors?

At Galactic Advisors, you’ll have the opportunity to make a direct impact within a growing cybersecurity organization while working alongside experienced product, engineering, QA, and cybersecurity professionals. As the company enters an exciting phase of growth and product expansion, this role offers significant visibility, ownership, and opportunity for career advancement.


Benefits & Perks

• 100% employer-paid Health, Dental, and Vision insurance

• 401(k) with company match

• Unlimited PTO

• Fully remote work environment

• High visibility with leadership and meaningful ownership of your work


If you’re a pragmatic Product Manager who enjoys solving problems, improving processes, and delivering high-quality products in a collaborative environment, we’d love to hear from you!


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