Business Analyst - Human Services Solutions

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AI Summary

The Business Analyst will collect, analyze, and interpret operational data to support decision-making and performance monitoring. The role involves evaluating workflows, ensuring compliance with standards, and serving as a liaison between program leadership and operational teams. A Bachelor's degree in a related field and 3-5+ years of experience as a Business Analyst or in a similar role are required.

Key Highlights
Fully remote position
Opportunity for career advancement and growth
Comprehensive benefits package
Key Responsibilities
Collect, analyze, and interpret operational data to support decision-making and performance monitoring
Evaluate workflows related to intake and service coordination to identify efficiencies
Ensure compliance with federal, state, and programmatic standards related to care services
Serve as a liaison between program leadership and operational teams to facilitate communication
Conduct quick-turn data analysis to support urgent operational needs
Technical Skills Required
Excel Power BI Tableau Data analysis tools
Benefits & Perks
Salary up to $78,000 per year
Comprehensive benefits package
Fully remote position
Nice to Have
Experience supporting high-volume, time-sensitive operations with strict reporting requirements
Familiarity with case management systems and service delivery tracking tools
Knowledge of compliance frameworks and quality assurance programs
Strong analytical thinking and problem-solving skills

Job Description


Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers.

Employer Industry: Human Services Solutions

Why Consider This Job Opportunity

  • Salary up to $78,000 per year
  • Opportunity for career advancement and growth within the organization
  • Fully remote position offering flexibility
  • Comprehensive benefits package including training and development opportunities
  • Work in a fast-paced environment that values adaptability and responsiveness
  • Engage in meaningful work that supports humanitarian response and operational success

What To Expect (Job Responsibilities)

  • Collect, analyze, and interpret operational data to support decision-making and performance monitoring
  • Evaluate workflows related to intake and service coordination to identify efficiencies
  • Ensure compliance with federal, state, and programmatic standards related to care services
  • Serve as a liaison between program leadership and operational teams to facilitate communication
  • Conduct quick-turn data analysis to support urgent operational needs

What Is Required (Qualifications)

  • Bachelor's degree in Business Administration, Public Administration, Data Analytics, Social Services, or related field (or equivalent experience)
  • 3-5+ years of experience as a Business Analyst or in a similar analytical/operations role
  • Strong proficiency in data analysis tools (Excel, Power BI, Tableau, or similar)
  • Ability to manage multiple priorities with fast turnaround expectations
  • High level of professionalism when working with sensitive or confidential information

How To Stand Out (Preferred Qualifications)

  • Experience supporting high-volume, time-sensitive operations with strict reporting requirements
  • Familiarity with case management systems and service delivery tracking tools
  • Knowledge of compliance frameworks and quality assurance programs
  • Strong analytical thinking and problem-solving skills
  • Ability to work independently in a fully remote environment

#HumanServices #BusinessAnalyst #RemoteWork #CareerGrowth #DataAnalysis

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

#PinnacleMethodConsulting

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