Senior Data Analyst - Technical Liaison (Remote)

Title: Data Analyst
Location: Fully Remote but In person Interview
Client : Los Angeles Housing Department - LAHD.

• Meet with program staff to identify business-level issues and design practical solutions for department stakeholders.
• Work with users to ensure they can effectively use both new and existing reports within the department.

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• Lead efforts to build consensus on data and reporting needs across different internal divisions and external city departments.
• Provide technical support for SSRS, Power BI and ServiceNow to maintain high data quality and clear visibility for all stakeholders.
• Analyze and clean data, publish data to Open Data, develop custom SSRS/Power BI reports and GIS maps upon request, create report definitions and user guides, and provide user training.

• Minimum 5 years of experience in a data or business analyst role with a focus on gathering requirements from program staff.
• Proficiency in using SQL to extract data and create reports with Power BI and SSRS.
• Hands-on experience with ServiceNow for managing data workflows and reporting.
• Expertise in ETL processes and data warehousing to manage and organize complex datasets.
• Strong communication skills to explain technical report data to non-technical business stakeholders